A quick, plain-English walkthrough of the items that cannot be loaded, why they’re restricted, and the fridge preparation steps that commonly catch people out.
Free download
A tap-to-navigate PDF covering all 14 sections of moving preparation. Save it to your phone and tick things off as you go—no sign-up required.
The details covered in the video and guide, distilled into your first four jobs.
Empty mowers and generators, and disconnect gas cylinders before we arrive.
Switch it off 24 hours ahead, then defrost, clean and dry it completely.
Passports, wills and financial records should travel with you, not in the truck.
Biosecurity rules apply interstate, and animals need separate transport.
The video is a fast overview, while the guide is your full reference. Watch first, then keep the PDF handy as moving day approaches.
Call our team on 1300 466 838 before moving day rather than packing it in a carton or presenting it to the crew for loading.
The prohibited-items list is the same. For an interstate move, also check destination biosecurity rules and our Interstate Transit Times page.
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